Cancellation & Refund Policy
This Cancellation & Refund Policy outlines the conditions under which fees may be refunded for admissions, tuition, or services.
1. Admission Fee
Admission/Registration fees are strictly non-refundable under all circumstances.
2. Tuition Fees
- Before academic session begins: 50% refund of tuition fees may be processed upon written request.
- After the session begins: No refund is provided.
- If a student attends even one day of class, the term fee is considered consumed.
3. Transport, Books, and Materials
- Transport fees are non-refundable once the academic year begins.
- Books, uniforms, or purchased materials cannot be returned or refunded.
- Activity/event fees are non-refundable if resources have been allocated.
4. Duplicate or Failed Online Payments
In case of duplicate charges or failed transactions, parents must report within 7 days. Refunds (if applicable) will be processed within 7–15 working days after verification.
5. School-Initiated Cancellations
If admissions are cancelled due to misconduct, false information, or non-payment, no refund will be issued.
6. Special Circumstances
Refunds due to medical or relocation reasons may be considered on a case-by-case basis. The school’s decision is final.
7. Refund Request Procedure
- Submit a written request or email to [email protected]
- Attach supporting documents (if any)
- Allow 10–20 working days for review and processing
8. No Cash Refunds
All approved refunds are processed only through bank transfer or the original payment method.